Privacy Policy | AN Digital

Privacy Policy

The party responsible for the processing of personal data in connection with this website is:

Amicus NILAHO GmbH
Klostergasse 15
6900 Bregenz
Austria
Email: kundenerfolg@an-digital.com
Phone: +43 5574 22589
www.an-digital.com

AN Digital locations
Austria: Kornmarktstraße 18, 6900 Bregenz, Austria
Switzerland: St. Gallerstrasse 49, Bau 1, 9100 Herisau, Switzerland

General information on data processing

We process personal data exclusively in accordance with applicable data protection regulations, in particular the General Data Protection Regulation (GDPR).

Personal data refers to all information relating to an identified or identifiable person. This includes in particular name, email address, phone number, IP address, and information you submit to us via forms or other contact methods.

Website access and server log files

When this website is accessed, technically necessary data is processed by the hosting provider in order to make the website available and to ensure stability and security.

In particular, the following data may be processed:

  • IP address
  • Date and time of access
  • Pages or files accessed
  • Referrer URL
  • Browser type and version
  • Operating system
  • Hostname of the accessing device

Processing is carried out on the basis of our legitimate interest in providing the website in a secure and functional manner, pursuant to Art. 6(1)(f) GDPR.

Our hosting is provided by Hetzner.

Cookies and consent management

We use cookies and similar technologies on our website. We distinguish between technically necessary technologies and those that are only used with your consent.

Technically necessary cookies or technologies are required to provide the website correctly and to enable basic functions.

Analytics, marketing, or external media cookies or comparable technologies are only used if you have given your consent via our consent banner.

You can adjust or revoke your consent at any time with effect for the future via the website’s consent management.

Processing based on your consent is carried out pursuant to Art. 6(1)(a) GDPR. Where technically necessary cookies are used, processing is based on our legitimate interest pursuant to Art. 6(1)(f) GDPR.

Contact and forms

When you contact us by email or via a form on the website, we process the data you have provided to handle your inquiry.

This includes in particular:

  • Name
  • Email address
  • Phone number, if provided
  • Company details, if provided
  • Content of your message
  • Other information you voluntarily submit to us

Processing is carried out:

  • to implement pre-contractual measures or to handle your inquiry pursuant to Art. 6(1)(b) GDPR, or
  • on the basis of our legitimate interest in the efficient handling of inquiries pursuant to Art. 6(1)(f) GDPR

We store this data only for as long as is necessary to handle your inquiry, for further communication, or due to statutory retention obligations.

Newsletter

When you sign up for our newsletter, we process your data to send you regular information about our content, services, events, or other topics related to AN Digital.

Functions of the Brevo service may be integrated on our website. Brevo provides information on GDPR compliance and its Data Processing Agreement.

As part of the newsletter registration process, we process in particular:

  • Email address
  • optional additional voluntary information
  • Registration timestamp
  • IP address or technical verification data as part of the double opt-in process

Processing is based on your consent pursuant to Art. 6(1)(a) GDPR.

If opens or clicks are analyzed in connection with the newsletter, this serves the analysis and optimization of our newsletter communication. This is also based on your consent pursuant to Art. 6(1)(a) GDPR.

You can revoke your consent at any time with effect for the future, in particular via the unsubscribe link in any newsletter email or by contacting undenerfolg@an-digital.com.

Appointment booking via Calendly

Functions of the Calendly service may be integrated on our website to enable appointment booking. Calendly provides a Data Processing Addendum/privacy framework for customers.

When you make an appointment booking, the data you enter is transmitted to Calendly and processed there. This may include in particular:

  • Name
  • Email address
  • Phone number, if provided
  • Appointment request
  • Other information you voluntarily provide

Processing is based either on:

  • the implementation of pre-contractual measures pursuant to Art. 6(1)(b) GDPR, or
  • our legitimate interest in efficient appointment management pursuant to Art. 6(1)(f) GDPR.

Further information on data processing by Calendly can be found in Calendly’s privacy notices.

Use of Google Analytics 4

If you have consented in the consent banner, we use Google Analytics 4, a web analytics service provided by Google, to analyze the use of our website and to improve our offering.

Google states in its documentation for GA4 that IP addresses are not logged or stored for users from the EU. Google also indicates that no separate IP anonymization function is required in GA4.

As part of Google Analytics 4, the following data may in particular be processed:

  • Pseudonymous usage data
  • Information about your device and browser
  • Interactions on the website
  • Page views
  • Time spent on site
  • Approximate location data
  • Technical event data

Processing takes place exclusively on the basis of your consent pursuant to Art. 6(1)(a) GDPR.

You can revoke your consent at any time with effect for the future via the consent management. In addition, Google provides a browser add-on for disabling Google Analytics.

Use of Google Tag Manager

If we use the Google Tag Manager, it is used exclusively for managing and delivering tags on our website. The Google Tag Manager itself generally does not create independent user profiles, but enables the technical integration of other services.

To the extent that services requiring consent are integrated via the Google Tag Manager, these are only activated after appropriate consent via the consent banner.

Use of Meta Pixel

If you have consented in the consent banner, we use Meta Pixel, a service provided by Meta Platforms, to measure the effectiveness of our advertising, track conversions, and build target audiences for advertising campaigns. Meta describes the Pixel as JavaScript code for capturing website activity and optimizing advertising performance.

This may include the processing and transmission to Meta of information on page views, content accessed, technical device and browser information, and other event data. Processing takes place exclusively on the basis of your consent pursuant to Art. 6(1)(a) GDPR.

You can revoke your consent at any time with effect for the future via the website’s consent management.

Use of LinkedIn Insight Tag

If you have consented in the consent banner, we use the LinkedIn Insight Tag, a service provided by LinkedIn Ireland Unlimited Company, to measure the effectiveness of our LinkedIn campaigns, track conversions, and build retargeting audiences. LinkedIn describes the Insight Tag as JavaScript code for campaign reporting, conversion tracking, and aggregated insights about website visitors.

According to LinkedIn, this may include the processing of URL, referrer, IP address, device and browser properties, and timestamps. LinkedIn also notes that IP addresses are truncated or hashed and direct identifiers are removed within seven days; pseudonymized data is then deleted within 180 days.

Processing takes place exclusively on the basis of your consent pursuant to Art. 6(1)(a) GDPR. You can revoke your consent at any time with effect for the future via the website’s consent management.

Integration of YouTube and Vimeo

Videos from YouTube or Vimeo may be embedded on our website. When a page with an embedded video is accessed or the video is actively played, personal data may be transmitted to the respective provider.

The following data may in particular be processed:

  • IP address
  • Technical device data
  • Usage data
  • Information about the page visit

External video services are only integrated on the basis of your consent pursuant to Art. 6(1)(a) GDPR, to the extent that consent-requiring technologies are used.

Vimeo provides its own privacy information and notes on privacy and data processing.

Recipients and data processors

We use service providers who process personal data on our behalf. These may include in particular:

  • Hosting service providers
  • Newsletter service providers
  • Analytics and tracking service providers
  • Appointment booking service providers
  • Video and media platforms
  • Technical service providers for the provision and maintenance of the website

To the extent that these service providers act as data processors on our behalf, processing is carried out on the basis of corresponding data processing agreements or comparable data protection arrangements. Brevo and Calendly each document corresponding DPA/contract bases for this purpose.

Third-country transfers

It cannot be excluded that personal data may be transferred to recipients in countries outside the European Union or the European Economic Area in connection with individual services used.

Where this occurs, we ensure that appropriate data protection guarantees are in place, such as standard contractual clauses or other permissible transfer mechanisms under applicable data protection law. Brevo, Calendly, and Vimeo each provide relevant legal and data protection information in this regard.

Retention periods

We store personal data only for as long as is necessary for the respective purposes or as required by statutory retention obligations.

The specific retention period depends in particular on:

  • the respective processing purpose
  • statutory documentation and retention obligations
  • the existence of legitimate interests
  • the withdrawal of granted consents

Once personal data is no longer required for the respective purposes and no statutory retention obligations apply, it is deleted or blocked.

Your rights

Within the framework of applicable legal provisions, you have in particular the following rights:

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restriction of processing
  • Right to data portability
  • Right to withdraw consent granted at any time with effect for the future
  • Right to object to the processing of your data to the extent this is based on Art. 6(1)(e) or (f) GDPR.

If you wish to exercise any of these rights, you can contact us at kundenerfolg@an-digital.com.

Right to lodge a complaint

You also have the right to lodge a complaint with a data protection supervisory authority regarding the processing of your personal data.

Changes to this privacy policy

We reserve the right to amend this privacy policy as necessary to ensure it always reflects current legal requirements and the actual processing operations on our website. The version published on this website at any given time shall apply.